Privacy Policy

1. Introduction

GL Technologies ("we," "our," or "us") operates the ArchSynth website (archsynth.com) ("Service"). We are a sole proprietorship registered in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using our Service, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We collect the following types of personal data:

a) Identifiable Information

  • Name, email address, and timezone.

b) Technical Information

  • IP address, browser type, device information, pages visited, visit duration, and other log data.

c) Uploaded Content

  • Images uploaded by users, which are stored on Cloudflare and Google Cloud.

d) Payment Information

  • If you sign up for our Service, we collect billing information, which is securely processed and stored by our payment provider, Stripe. We do not store credit card details.

e) Cookies and Tracking Data

  • We use cookies and similar technologies for analytics and improving user experience. You may configure your browser to refuse cookies, though some features may be affected.
  • For more details, see our Cookie Policy.

3. How We Use Your Information

We use your data for:

  • Providing and maintaining the Service.
  • Improving user experience and Service functionality.
  • Communicating with users regarding accounts, support requests, and updates.
  • Analyzing usage patterns and detecting fraudulent activity.
  • Complying with legal obligations and enforcing policies.
  • Running targeted advertising campaigns, including Facebook Ads, to promote our Service to relevant users. We may use aggregated and anonymized data to optimize ad performance.

4. Legal Basis for Processing (For Users in the EU/UK)

We process personal data based on:

  • Consent – When you provide personal information voluntarily.
  • Contractual necessity – To provide our Service.
  • Legal obligations – To comply with applicable laws.
  • Legitimate interests – For fraud prevention, security, and service improvements.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share data under the following conditions:

a) Service Providers

  • We store uploaded images on Cloudflare and Google Cloud.
  • Our database is hosted on Google Cloud (North America).
  • Payment transactions are securely processed by Stripe.
  • We may disclose personal data if required by law or in response to valid legal requests.

c) Business Transfers

  • In the event of a merger, acquisition, or asset sale, we may transfer personal data after notifying affected users.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy:

  • Account-related information is retained until you request deletion.
  • Uploaded content is stored until you delete it from your account.
  • Logs and technical data are stored for up to 12 months for analytics and security.

If you delete your account, we erase your personal data unless required by law.

7. Data Security

We implement industry-standard security measures, including:

  • Encryption – Data is encrypted using SSL/TLS during transmission.
  • Access Controls – Only authorized personnel have access to sensitive data.
  • Regular Security Audits – We conduct periodic security assessments.
  • Firewalls & Intrusion Detection – Our infrastructure is protected against unauthorized access.

8. Your Rights

Depending on your location, you may have the following rights:

For EU/UK Users (GDPR)

  • Access – Request a copy of your data.
  • Correction – Request correction of inaccurate data.
  • Deletion – Request deletion of personal data.
  • Objection – Object to data processing.
  • Data Portability – Request transfer of data to another provider.
  • Withdraw Consent – Withdraw consent for data processing at any time.

To exercise your rights, contact us at [email protected].

For California Residents (CCPA)

  • Right to Know – Request details on collected personal data.
  • Right to Delete – Request deletion of personal data.
  • Right to Opt-Out – Opt-out of data sales (we do not sell data).
  • Non-Discrimination – No penalty for exercising privacy rights.

To make a request under CCPA, email us at [email protected].

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. Children's Privacy

Our Service is not intended for users under 13 (or under 16 in some jurisdictions). If we learn that we have collected data from a minor, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. We will notify users via email or a notice on our website if significant changes occur.

Effective Date: March 2025

12. Contact Us

If you have questions about this Privacy Policy, contact us at: Email:[email protected]